Hotel Indigo - Cardiff By Ihg, Cardiff - Reviews, Room Options & Prices 2025

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About the Hotel

Dominions Arcade Queen Street, Cardiff, United Kingdom

Hotel Indigo - Cardiff By IHG is located in Cardiff Centre, the commercial and leisure hub of Wales. This boutique hotel reflects the vibrant heritage of the city through local art and natural materials. It features a rooftop restaurant offering views of the city and an atmosphere inspired by Welsh culture. The hotel is in proximity to key attractions, including Cardiff Castle and the Principality Stadium.

Location

Situated just off Queen Street, the hotel is easily accessible and close to major attractions like Cardiff Castle and the National Museum. The nearest drop-off point for car travelers is on Greyfriars Place at Dominions Arcade. Public transportation options, including Cardiff Central Train Station, are a short distance away.

Rooms

The boutique bedrooms are air-conditioned and come equipped with high-speed Wi-Fi and plush queen-size beds. Each room features a 40-inch smart TV, spacious work desk, and spa-inspired showers with Welsh toiletries. Themes such as 'Made in Wales', 'Welsh Industry', and 'Music' are showcased through art in the rooms.

Eat & Drink

Marco Pierre White Steakhouse on the sixth floor serves classic British cuisine and offers a rooftop terrace for cocktails. For lighter fare, guests can visit Bute & Co, a café that emphasizes Welsh design and local produce. An extensive drinks list, including Welsh options, is available at the hotel's dining venues.

Leisure & Business

The hotel boasts a fully equipped fitness suite open 24/7 for exercise enthusiasts. A private dining room with an outdoor balcony is available for events or gatherings. Complimentary items such as bottled water and towels enhance the guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Premium Queen Room Two Queen Beds

Max:

2 persons

28 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Premium Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Cardiff300 m

Airports

Cardiff (CWL) 27.3 km

Bristol (BRS) 75.1 km

Train

Cardiff Central Railway Station600 m

Bus

Bus stop300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Sun terrace
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Dominions Arcade Queen Street, Cardiff, United Kingdom

Map view

street view

Dominions Arcade Queen Street, Cardiff, United Kingdom

City landmarks

Westgate Street

Principality Stadium

730 m

Museum

National Museum Cardiff

1.6 km

Park

Bute Park

2.6 km

CardiffWales

Cardiff Bay

2.3 km

Golden Cross Hayes Bridge Road

Wales National Ice Rink

690 m

Museum

Techniquest

2.2 km

Gallery

Martin Tinney Gallery

610 m

Gallery

Kooywood Gallery

720 m

University

Cardiff University

790 m

Clare Road

Tramshed Cardiff

1.1 km

North Road Cathays Park

Royal Welsh College of Music and Drama

680 m

Public Building

Mansion House

630 m

Nearby

Cardiff Castle Grounds

Cardiff Castle

360 m

Stadium

Motorpoint Arena Cardiff

590 m

Mall

St David's Dewi Sant

540 m

Church

The City Parish of St John the Baptist

190 m

Church

St David's Metropolitan Cathedral

290 m

Market

Cardiff Market

410 m

Shopping Area

Capitol Shopping Centre

130 m

Museum

Museum of Cardiff

230 m

Art object

Animal Wall

510 m

Public Building

City Hall

360 m

Mall

Duke Street Arcade

210 m

Mall

High Street Arcade

280 m

Shopping Area

Castle Quarter Arcade

340 m

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

370 m

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

270 m

Avengers S.T.A.T.I.O.N. Cardiff

270 m

Womanby Street

Castle Emporium

390 m

Cardiff Arms Park Westgate Street

BT Sport Cardiff Arms Park

550 m

Restaurants

Marco Pierre White Steakhouse Bar & Grill Cardiff

10 m

Queen Street

Coffee#1 Cardiff Friary

120 m

29 Queen Street The Friary

Mattia Diner

140 m

Queen Street

Tiger Tiger

340 m

Greyfriars Road The Friary

Henry's Cafe Bar

250 m

Park Chambers Park Place Park Place

Laguna Kitchen & Bar

420 m

Greyfriars Road Park Plaza Cardiff

Slug & Lettuce

190 m

The Friary Centre

Bellini's Italiano Park Place

260 m

1 Park Place City Centre

Giovanni's in Park Place

310 m

7-8 Park Place

The Real Italian Pizza Co

290 m

22-23 Trinity Street

39 Desserts

300 m

3 Queen Street

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

8.0

Location

9.0

Service

9.0

Dining

7.4

Evelyn

United Kingdom, March 2025

5.4/10

I had a good stay at Hotel Indigo in Cardiff, with the standout feature being the welcoming and friendly staff who truly made me feel at home. The rooms were spacious and beautifully decorated, providing a comfortable retreat. However, my experience was slightly marred by issues during breakfast service, which felt chaotic at times. Overall, I appreciated the excellent location and unique character of the hotel, despite some dining setbacks.

Rooms

9.0

The room was magnificent, spacious, and impeccably clean, with beautiful decor. The shower experience was particularly excellent, providing a great start to my day.

Service

10.0

The staff were superb—every interaction was friendly and helpful, especially at reception, which made my check-in process smooth and pleasant.

Location

9.0

The hotel's location was fantastic, right in the heart of the city center. It was incredibly convenient for visiting shops and attractions like Cardiff Castle.

Dining

6.0

While the breakfast options were appealing in theory, the service was unfortunately lacking, leading to a frustrating experience with slow service and food items running out.

Facilities

7.0

The facilities included room service and helpful concierge assistance, though I did encounter delays during my stay, especially with food orders.

John

United Kingdom, February 2025

7.2/10

I had a decent stay at Hotel Indigo in Cardiff. The location is fantastic, right in the center, making it easy to explore the city. While the room was quirky and clean, it had a few issues, such as a shower with poor water pressure and a high bed that was difficult to access. The service was friendly, but some aspects, like check-in assistance and breakfast service, left a bit to be desired.

Rooms

6.0

My room was quirky and clean, with a comfortable large bed and unique decor, but the shower pressure was quite disappointing. The bed was notably high, making it challenging for me to get into.

Service

6.0

The reception staff were friendly, but I was disappointed by the lack of assistance during check-in and when trying to access the lift. While they were warm and welcoming, I expected more help given my needs.

Location

8.0

The hotel's central location is its biggest advantage, situated near Cardiff Castle and various attractions, which made my adventures around the city so convenient.

Dining

6.0

I enjoyed the breakfast options, but I felt a little rushed during the meal service. The overall experience at the Marco Pierre White restaurant wasn’t what I had hoped for based on past visits.

Facilities

5.0

While the room included nice amenities like a fridge and coffee facilities, the overall upkeep could improve. The broken fixtures in the room detracted from the overall quality.

Jade

United Kingdom, February 2025

7.4/10

My stay at Hotel Indigo in Cardiff was truly good. The location was perfect for exploring the city, being just a short walk from key attractions like Cardiff Castle. The staff were friendly and provided exemplary service throughout my visit. However, I did find the parking a bit pricey, which is a minor downside considering the central location. Overall, it was a fantastic experience that I would gladly repeat.

Rooms

9.0

The room I stayed in was gorgeous and impeccably clean, with unique decor that reflected Welsh culture. I especially enjoyed the high-quality toiletries provided and the spaciousness of the room. However, I noticed that the bed was made up of two singles pushed together, which felt a bit uncomfortable in the middle.

Service

10.0

All staff members were incredibly helpful and friendly from the moment I checked in to when I checked out. They made me feel at home, and I appreciated how knowledgeable they were about the hotel's amenities and local recommendations. Their promptness in addressing my requests was also commendable.

Location

10.0

The hotel's central location made it easy to reach shops, attractions, and dining spots. I loved being just a minute away from the main streets that led to all the hustle and bustle but found my room surprisingly quiet despite the lively surroundings.

Dining

9.0

I found the breakfast to be fantastic, offering a great selection that featured local Welsh produce and plenty of options, including good vegetarian and vegan choices. The dining area had a lovely ambiance, though I wished the bar stayed open a bit later to enjoy some post-dinner drinks.

Facilities

9.0

The hotel had excellent facilities, including a great restaurant, Lefel 6, where I enjoyed a delicious dinner. The room amenities were also commendable, featuring a mini-fridge stocked with water and a lovely shower experience. Though I would have liked to have more luxury items in the room, such as slippers.

Maria

United Kingdom, December 2024

6.4/10

I found Hotel Indigo to be a charming surprise in the heart of Cardiff. The unique decor added character, and the location was perfect for exploring the city. While the staff provided really good service, I did experience some discomfort with the heat in my room. Overall, it's a good place to stay that combines comfort and style.

Rooms

7.0

My room was spacious and had a distinct character, with thoughtful touches like a fridge and a mini bar. However, I struggled with the temperature, as it felt too warm despite the air conditioning.

Service

9.0

I encountered friendly and helpful staff throughout my stay, especially at the front desk. They were quick to assist with any requests, which was a huge plus.

Location

9.0

The hotel is ideally situated right in the city center, making it easy for me to access all the sights and attractions in Cardiff. The entrance was a little tricky to find initially, but it added to the overall quirkiness of the experience.

Dining

8.0

While I didn't dine in the restaurant, I found room service to be efficient and the food standard decent. I noticed that the breakfast options were praised, too, though I didn’t have a chance to try it myself.

Facilities

7.0

The hotel offered solid facilities, like room service and a mini bar, which were nice touches. However, I missed having more options for temperature control in my room.

Georgia

United Kingdom, December 2024

5.6/10

I had a lovely stay at Hotel Indigo in Cardiff. Its location right in the city center was perfect for accessing the castle and shops, yet my room was blissfully quiet. The breakfast each morning was really good, although I encountered a small issue with the coffee shop being closed. Overall, I would highly recommend this hotel for its comfort and excellent service.

Rooms

9.0

The rooms were beautifully styled and spotless. I appreciated the comfortable beds and modern decor, enhancing my stay. However, some lighting in the room was quite dark.

Service

10.0

The staff were consistently welcoming and eager to help. From the reception to dining, their friendly demeanor really stood out. They even brought ice and wine glasses to my room with a smile!

Location

9.0

The hotel is ideally situated for exploring Cardiff. Just a short stroll to the Castle and Bute Park, I loved how central yet quiet it felt once inside.

Dining

8.0

Breakfast was diverse and delicious, featuring both hot and cold options. I did have to adjust plans as the coffee shop was closed, but the main dining area exceeded my expectations.

Facilities

9.0

Facilities like room service and housekeeping were efficient. I appreciated the organized breakfast service, ensuring a smooth dining experience during busy times.